FAQs

All Pelican Urgent Care locations are open 7 days a week.

• Slidell – Gause: Monday-Friday: 8:00 AM – 8:00 PM | Saturday & Sunday: 9:00 AM – 5:00 PM
• Slidell – West End: Monday-Friday: 8:00 AM – 6:00 PM | Saturday & Sunday: 9:00 AM – 5:00 PM
• Mandeville: Monday-Friday: 8:00 AM – 6:00 PM | Saturday & Sunday: 9:00 AM – 5:00 PM
• Picayune: Monday-Friday: 8:00 AM – 6:00 PM | Saturday & Sunday: 9:00 AM – 5:00 PM

We provide care for patients ages 2 and older.

We treat a wide range of non-life-threatening illnesses and injuries, including:

• Cold, flu, COVID-19, RSV, and strep throat
• Ear infections and sinus infections
• Allergies and asthma flare-ups
• Urinary tract infections (UTIs)
• Pink eye
• Nausea, vomiting, and diarrhea
• Minor cuts and burns
• Sprains and strains
• Minor fractures
• Work-related injuries
• And much more

Urgent Care is the right choice for illnesses and injuries that need prompt attention but are not life-threatening.

Go to the Emergency Room immediately if you experience:

• Chest pain
• Difficulty breathing
• Stroke symptoms
• Severe head injuries
• Major trauma
• Heavy bleeding
• Loss of consciousness

If you’re unsure, call 911 for emergencies.

Yes! We accept most major insurance plans. If you have questions about your specific coverage, please contact your nearest Pelican Urgent Care location.

No problem. We offer affordable self-pay options. Our staff can discuss pricing before your visit.

Yes! Most injuries can be evaluated with our convenient on-site digital X-ray services, helping you receive diagnosis and treatment during the same visit.

We offer many convenient in-house tests, including:

• COVID-19
• Influenza (Flu)
• RSV
• Strep throat
• Urinalysis
• Pregnancy testing
• Blood glucose testing
• Mono testing
• Additional rapid diagnostic testing

Yes. We provide a variety of physicals, including:

• School physicals
• Sports physicals
• Employment physicals
• DOT Physicals
• Pre-employment physicals

Yes! We work with employers throughout the region and offer:

• Workers’ Compensation injury care
• DOT Physicals
• Drug & Alcohol Testing
• Pre-employment physicals
• Fit Testing
• Vaccinations
• Employer health services

Absolutely. We treat work-related injuries and coordinate with employers and workers’ compensation carriers to help employees return to work safely.

Every patient is different, but our goal is to provide fast, efficient care while ensuring every patient receives the attention they deserve.

Yes. If medically appropriate, our providers can prescribe medications and send them electronically to your preferred pharmacy.

Yes. We treat many minor lacerations and can provide stitches when appropriate.

We evaluate suspected fractures with on-site X-rays and can treat many minor fractures. If specialized orthopedic care is needed, we’ll coordinate the appropriate referral.

Yes. We can complete many medical forms, return-to-work notes, school excuses, sports clearance forms, and other healthcare-related documentation.

Yes. We offer COVID-19 testing as clinically appropriate, along with evaluation and treatment recommendations based on your symptoms.

Please bring:

• A valid photo ID
• Your insurance card (if applicable)
• A list of current medications
• Any relevant medical information
• Payment method for any applicable copay or self-pay balance

You can request your medical records by contacting the clinic where you were seen. Our staff will guide you through the request process.

Yes! You’re welcome to visit whichever Pelican Urgent Care location is most convenient for you.

At Pelican Urgent Care, we’ve proudly served our communities for more than 26 years, providing fast, compassionate care for patients ages 2 and older. With experienced providers, convenient locations, walk-in availability, online scheduling, on-site X-ray and laboratory services, and Occupational Medicine programs, we’re committed to delivering high-quality healthcare when you need it most.